The Key is in Knowing Yourself It’s the New Year and there’s simply no escaping the message that now’s the time to turn over that new leaf, take on the […]
Author Archives: Maurice Kerrigan Africa
Whether you are working in a customer-service call centre serving a global audience, or staffing the customer service desk in a local retail store, you will most certainly be working […]
2300 years ago, Aristotle wrote down the secret to being a persuasive speaker, the secret which forms the basis for nearly every public speaking book written since then. Do you […]
“The art of communication is the language of leadership.” – James Humes James Humes isn’t wrong – all we have to do is look to the great leaders of today in […]
Steve Jobs is widely acknowledged as one of the most influential and inspiring business leaders of his generation. Even after his passing many years ago, he is still one of […]
The health and fitness industry in South Africa is thriving, there’s no question about it. According to The Economist, we have the highest fitness club revenue in the world, generating […]
“Always be a first-rate version of yourself, instead of a second-rate version of somebody else.” – Judy Garland It’s a cliché, but every one of us is unique. We each […]
For South African businesses, skills development is a strategic priority, as investing in training programmes allows businesses to access the skills in high demand by their industry, recruit from within, […]
Negotiation skills are an important part of our everyday life, determining how we interact with colleagues, business partners and clients, as well as how we act within our personal relationships. […]
For top negotiators, preparation is key to their success – no matter the size or complexity of the deal at hand. With the right preparation, negotiators know how to manage […]
The workplace is expected to work like a well-run machine, with each part seamlessly performing its role in a complex system in order to achieve the best possible outcome. The […]
Deciding which training company to use isn’t as easy as it sounds – after all, you have budgetary requirements and you need to make sure that the money is well-spent. […]
Spring is a season of renewal and energy, a season where we dust out our homes and welcome new life and new challenges. Whether you’re hitting the gym or CrossFit […]
Today’s blog is a little different – a little more personal and with a different perspective to the usual information on training courses which, let’s face it, can be somewhat […]
We’ve all heard it before: “Knowledge is power”. It’s the driving force behind all levels of education, from learning our ABCs as toddlers to the emphasis on continued learning and […]
Our communication style and approach speak volumes about how we view ourselves and others. It also reveals important clues about our sense of worth, power and ability to lead and […]
People often say they have burnout but it can be confusing as there are many symptoms associated with this condition. Typically, you experience a total lack of energy or drive. […]
On the 8th of May, the Rainbow Nation went to the polls for the 6th democratic national elections in a year plagued by a poorly performing economy, government scandals and […]
The workplace is a truly unique environment where a huge range of elements have to be brought together seamlessly in order to achieve specific goals. Factors like cultural diversity, language […]