Business Communication

Prepare for Business Negotiation Kerrigan Africa

How to Prepare for a Business Negotiation

For top negotiators, preparation is key to their success – no matter the size or complexity of the deal at hand. With the right preparation, negotiators know how to manage the other party, how to read the room, and what the most important aspects of the agreement are for each party. Here are some essential preparation tips from the negotiation skills training team at our training company in Randburg. Know your objectives: Always have a clear and comprehensive list of…

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A Persuasive Person Business Communication Maurice Kerrigan Africa

Become a Persuasive Person – The Top 3 Negotiation Skills for Influencers

The Top 3 Negotiation Skills for Influencers Negotiation skills are an important part of our everyday life, determining how we interact with colleagues, business partners and clients, as well as how we act within our personal relationships. How we manage these interactions impacts on the success of these relationships – and how effective we can be in getting what we want out of them. The good news is that anyone can learn to be a top negotiator with a little…

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Maurice Kerrigan Africa Lecturing vs E-learning

Instructor-Led Training vs. E-learning – Who Gets the Best Results?

Instructor-Led Training vs. E-learning – Who Gets the Best Results? For South African businesses, skills development is a strategic priority, as investing in training programmes allows businesses to access the skills in high demand by their industry, recruit from within, retain top talent and support their employee’s career goals. It’s also vital for those businesses seeking to adhere to the standards set by the revised B-BBEE codes, which prioritise skills development for socially and economically marginalised groups. This means that…

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Maurice Kerrigan Africa_Take Charge - Be Heard and Be You

Take Charge, Be Heard and Be You

Take Charge, Be Heard and Be You “Always be a first-rate version of yourself, instead of a second-rate version of somebody else.” – Judy Garland It’s a cliché, but every one of us is unique. We each have our own individual view of the world, of our place in it and how we can contribute. We each want to make an impact in our own way, on our own terms. But for most of us, the difficulty comes in when…

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Maurice Kerrigan Africa Steve Jobs

Lessons From Steve Jobs That Will Help You Conquer the Stage

Lessons From Steve Jobs That Will Help You Conquer the Stage Steve Jobs is widely acknowledged as one of the most influential and inspiring business leaders of his generation. Even after his passing 7 years ago, he is still one of the most powerful faces of Apple and the tech industry. However, it wasn’t just his business-savvy, competitiveness and vision that created his iconic status – it was his ability to present. Here are some lessons taken from Steve Jobs…

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New Year’s Resolutions to Make your Training Career Shine

New Year’s Resolutions to Make your Training Career Shine It’s 2018 and that means it’s time for us all to make New Year’s resolutions that – hopefully – we’ll stick to! Whether you’re aiming to reach the peak of achievable human fitness at your Crossfit box, challenging yourself to take on that new industry tech, or determined to teach your dog to fetch you a beer from the fridge after a long day’s work, there’s just one thing we all…

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MK Africa - Watching TV

What Binge-Watching Great TV Shows Teaches You About Negotiation

What Binge-Watching Great TV Shows Teaches You About Negotiation It’s the age of digital television, and for many of us, there’s nothing better than flopping onto the couch with the dog and a bowl of popcorn after a long day, and watching half a season of our favourite award-winning show. While this sounds like exactly the type of couch-potato behaviour that our mothers warned us about, these shows and the plot techniques they demonstrate can reveal helpful insights into the…

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Communicating for impact - MK Africa Maurice Kerrigan

Communicating for impact – How to influence change and progress in the business environment

Communicating for impact – How to influence change and progress in the business environment “The art of communication is the language of leadership.” – James Humes James Humes isn’t wrong – all we have to do is look to the great leaders of today in business and politics and we can see the power of what they say and how they use their well-honed communication skills to inspire, impassion and impress. What his quote doesn’t say is that developing the art…

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Maurice Kerrigan MK Africa Business

Facts tell – Emotions sell

Facts tell – Emotions Sell 2300 years ago, Aristotle wrote down the secret to being a persuasive speaker, the secret which forms the basis for nearly every public speaking book written since then. Do you know the secret? It is simply ‘ethos’ which is your credibility; ‘pathos’ which is your emotional connection to your audience; and ‘logos’ which is your logical argument. In this article we explore how to build strong pathos in your presentations through a variety of emotional…

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Maurice Kerrigan MK Africa Business

Looking through the customer lens

Looking through the customer lens Customers are feeling pressure to get more done with less, so many of them are reducing the number of companies they do business with. At the same time, companies are urging their salespeople to increase sales to present customers. Unless we nurture our existing customer relationships, it will be increasingly difficult for salespeople to succeed. Salespeople who stay focused on the needs of customers are less likely to be unseated by special deals offered by…

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