Influential Business Communication
The power to influence
Many people in the work environment possess technical skills in their field but find themselves battling with misunderstandings, poor communication, workplace politics, and life skills. This course equips anyone regularly communicating in business, with greater skills of influence. It develops your ability to achieve impact and clarity, with brevity and insight, and to reach outcomes that are beneficial to all. It also realises that certain behaviours and approaches may hinder the outcomes of a communication process. Therefore, we assist learners to identify more appropriate approaches to achieving favourable outcomes.