Respond Assertively, Appropriately and Positively
Although everyone acts in passive and aggressive ways from time to time, such ways of responding often result from a lack of self-confidence and are, therefore, inappropriate ways of interacting with others. By the end of this programme, the learner will demonstrate the ability communicate confidently and assertively with clients and colleagues.
- This programme registration is subject to availability. You will receive a follow up email within 24 hours.
- The above programme registration is not a booking form. A formal booking form will be sent to you once your registration has been received.