Maurice Kerrigan

Maurice Kerrigan Africa_Take Charge - Be Heard and Be You

Take Charge, Be Heard and Be You

Take Charge, Be Heard and Be You “Always be a first-rate version of yourself, instead of a second-rate version of somebody else.” – Judy Garland It’s a cliché, but every one of us is unique. We each have our own individual view of the world, of our place in it and how we can contribute. We each want to make an impact in our own way, on our own terms. But for most of us, the difficulty comes in when…

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Can Fitness Culture Help Us Become Better Leaders?

Can Fitness Culture Help Us Become Better Leaders? The health and fitness industry in South Africa is thriving, there’s no question about it. According to The Economist, we have the highest fitness club revenue in the world, generating a massive R12.5 billion a year. From large gym chains to competitive CrossFit clubs, South Africans are pushing their bodies to the limit – and we haven’t even mentioned the droves of Parkrun fanatics each Saturday, the rock climbers, the cyclists selling…

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Lessons From Steve Jobs That Will Help You Conquer the Stage

Lessons From Steve Jobs That Will Help You Conquer the Stage Steve Jobs is widely acknowledged as one of the most influential and inspiring business leaders of his generation. Even after his passing 7 years ago, he is still one of the most powerful faces of Apple and the tech industry. However, it wasn’t just his business-savvy, competitiveness and vision that created his iconic status – it was his ability to present. Here are some lessons taken from Steve Jobs…

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Cape Toen - MK Africa

The Cape’s Worst Drought – A Lack of Water.. and Authentic Leadership

The Cape’s Worst Drought – A Lack of Water.. and Authentic Leadership It’s almost impossible to glance at a newspaper, news website or a social media feed without seeing something about the drought in Cape Town. Often noted as “the worst drought in 100 years”, there are dozens of opinion pieces, articles and groups focussing on everything from water-saving initiatives to the date the taps will run dry. As for who is to blame, no one can decide – is…

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New Year’s Resolutions to Make your Training Career Shine

New Year’s Resolutions to Make your Training Career Shine It’s 2018 and that means it’s time for us all to make New Year’s resolutions that – hopefully – we’ll stick to! Whether you’re aiming to reach the peak of achievable human fitness at your Crossfit box, challenging yourself to take on that new industry tech, or determined to teach your dog to fetch you a beer from the fridge after a long day’s work, there’s just one thing we all…

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MK Africa - Watching TV

What Binge-Watching Great TV Shows Teaches You About Negotiation

What Binge-Watching Great TV Shows Teaches You About Negotiation It’s the age of digital television, and for many of us, there’s nothing better than flopping onto the couch with the dog and a bowl of popcorn after a long day, and watching half a season of our favourite award-winning show. While this sounds like exactly the type of couch-potato behaviour that our mothers warned us about, these shows and the plot techniques they demonstrate can reveal helpful insights into the…

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Communicating for impact - MK Africa Maurice Kerrigan

Communicating for impact – How to influence change and progress in the business environment

Communicating for impact – How to influence change and progress in the business environment “The art of communication is the language of leadership.” – James Humes James Humes isn’t wrong – all we have to do is look to the great leaders of today in business and politics and we can see the power of what they say and how they use their well-honed communication skills to inspire, impassion and impress. What his quote doesn’t say is that developing the art…

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Maurice Kerrigan MK Africa Business

Facts tell – Emotions sell

Facts tell – Emotions Sell 2300 years ago, Aristotle wrote down the secret to being a persuasive speaker, the secret which forms the basis for nearly every public speaking book written since then. Do you know the secret? It is simply ‘ethos’ which is your credibility; ‘pathos’ which is your emotional connection to your audience; and ‘logos’ which is your logical argument. In this article we explore how to build strong pathos in your presentations through a variety of emotional…

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Maurice Kerrigan MK Africa Business

Looking through the customer lens

Looking through the customer lens Customers are feeling pressure to get more done with less, so many of them are reducing the number of companies they do business with. At the same time, companies are urging their salespeople to increase sales to present customers. Unless we nurture our existing customer relationships, it will be increasingly difficult for salespeople to succeed. Salespeople who stay focused on the needs of customers are less likely to be unseated by special deals offered by…

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Maurice Kerrigan MK Africa Business

Customer Diversity – One size does not fit all

Customer Diversity – One size does not fit all Whether you are working in a customer-service call centre serving a global audience, or staffing the customer service desk in a local retail store, you will most certainly be working with a broad range of customers. You will encounter different languages, cultural backgrounds, age groups, genders, and communication styles. Almost everyone you interact with will have a different preference for interpersonal modes and customs. As a skilled customer service worker, it…

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